Community Hope Counseling maintains privacy in compliance with the Personal Health Information Protection Act 2004 (PHIPA), which establishes rules for the collection, use and disclosure of Personal Health Information (written as ‘PHI’ in the remainder of this document) about individuals. As an individual who receives services from Community Hope Counseling, your (PHI) is collected and used in order to provide health care to you that suits your individual needs.
Your PHI will not be shared with third parties without your express consent. PHI will only be shared If you agree to be referred to external agencies or supports, such as your family doctor or another counsellor.
The following PHI may be collected from you:
- Demographics (e.g. Date of birth, address, email, telephone number, etc.)
- Health history and status (e.g. lab reports, medication information, diagnosis, doctors notes)
- Mental health history and status (e.g. psychiatric reports, needs assessments, forensic reports)
- Personal history
- Family history
YOUR PHI IS SHARED IN A CENTRALIZED DATABASE
Having your health information in electronic health record systems allows your health care providers to quickly and securely access your health history, no matter where you receive care. The centralized electronic systems are used to share your PHI with health service providers including Hospital and your Doctor, in order to provide you with better care.
WE RESPECT YOUR RIGHT TO:
- Give, withhold, withdraw, and reinstate consent for the collection, use and disclosure of your PHI;
- Access your PHI, for viewing or to make a copy
- Request correction to your PHI
- Inquire or complain about Community Hope Counseling’s privacy practices
- Be told if your PHI is stolen, lost or improperly accessed
WITHOLDING YOUR CONSENT
If you wish to withhold your consent to the sharing of your assessments in the electronic shared systems, or if you have concerns regarding the privacy and security of your PHI, please speak with your counsellor.
Community Hope Counseling 